TERMS AND CONDITIONS
Company CRAWLER CZ s.r.o.
Boženy Němcové 176, 538 51 Chrast, Czech Republic
ID 06181490 VAT CZ06181490
TERMS AND CONDITIONS
1.PLACING AN ORDER.
Find the product(s) you want on the Crawler shop website
Select the size and colour combination you require and press ‘Buy"
Once you’ve added all of the items you require to your basket, select next
You will be asked to input your shipping & billing details
Review your order to ensure all items & details are correct
Press ‘Send an order’
You will then receive an order confirmation via email to the email address provided at the time of ordering.
In the unlikely circumstance we’d be unable to fulfill your order for whatever reason, an email will be sent to the address supplied by yourself when you placed the order explaining the issue that may have arose.
Remember to check your cart and delivery information to ensure your order is correct before pressing the ‘SEND AN ORDER’ button, as we may not be able to amend your order once it has been submitted.
1.1. Crawler CZ s.r.o. reserves the right to reject or cancel your order fulfillment of all orders on the Crawler shop website. We explicitly reserve the right not to accept your order for any of the following reasons:
The product is not available / in stock
Your billing information is not correct or not verifiable
Your order has been suspected of fraudulent activity
We could not deliver to the address provided by yourself
In the event of misspelling, pricing or other errors or mistakes in the website information
We may run some checks on your details before we ship your order. These checks may include verifying your address and payment details linked to your order. Any orders found to be made under fraudulent pretenses will be followed up with an investigation.
1.3 USER CONTENT
When you transmit, upload, post, e-mail, share, distribute, reproduce or otherwise make available suggestions, ideas, inquiries, feedback, data, text, software, music, sound, photographs, graphics, images, videos, messages or other materials ("User Content") on the Site, you are entirely responsible for such User Content. You hereby grant to us a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free license to use, copy, license, sublicense, adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit, and otherwise exploit such User Content throughout the world, in all media now known or hereafter developed, for any purpose whatsoever, including without limitation, developing, manufacturing, distributing and marketing products.
You represent and warrant that you own or otherwise control the rights to your User Content. You agree not to engage in or assist or encourage others to engage in transmitting, uploading, posting, e-mailing, sharing, distributing, reproducing, or otherwise making available User Content that (a) is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; (b) you do not have a right to make available under any law or under contractual or fiduciary relationships; (c) is known by you to be false, fraudulent, inaccurate or misleading; (d) you were compensated for or granted any consideration by any third party; or (e) infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.
We are in no way responsible for examining or evaluating User Content, nor do we assume any responsibility or liability for the User Content. We do not endorse or control the User Content transmitted or posted on the Site and therefore, we do not guarantee the accuracy, integrity or quality of User Content. You understand that by using the Site, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances will we be liable in any way for any User Content, including without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the Site. You hereby waive all rights to any claims against us for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.
You acknowledge that we have the right (but not the obligation) in our sole discretion to refuse to post or remove any User Content and we reserve the right to change, condense, or delete any User Content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, we have the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable and we reserve the right to refuse service and/or terminate accounts without prior notice for any users who violate these Terms and Conditions or infringe the rights of others.
1.4 DELETION OF USER CONTENT
If you wish to delete your user content on our website, please contact us by email at firstname.lastname@example.org and include the following information in your deletion request: first name, user name/screen name (if applicable), email address associated with our website, your reason for deleting the posting, and date(s) of posting(s) you wish to delete (if you have it). We may not be able to process your deletion request if you are unable to provide such information to us. Please allow up to 10 business days to process your deletion request.
The product prices displayed on the website are inclusive of Value-Added Tax (VAT). Shipping rates are applied per order. The exact shipping rates depend on the country where your order is being delivered.
2.1 PRICES MAY VARY ACROSS STORES.
Conversion rates may apply.
2.2 PRICE CHANGES
Crawler CZ s.r.o. reserves the right to change the price of a product at any time without any forewarning. Any orders placed prior to this change cannot be amended to the revised price.
3. SHIPPING & DELIVERY
All orders made on the Crawler shop website are dispatched from the Czech Republic. We aim to get all orders out within 2-5 business days since ordering; however, due to volumes this is not always possible. Tracking numbers, if applicable, are included in dispatch confirmation emails.
Orders with tailored customization requirements will be dispatched within 10-40 business days since ordering.
Goods which has been adjusted according to the buyer's wishes can not be withdrawn from a contract for the supply.
Crawler CZ s.r.o. cannot be held accountable for parcels delayed to reasons beyond our control, including but not limited to the following:
Customs, service strikes, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, epidemics or failure of public or private telecommunications networks.
Countries outside of the European Union may be subject to additional duties to be paid.
As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these is necessary to release your order from customs on arrival.
The final value of your order does not include any additional duties required. The carrier, prior to delivery, will inform you of the additional duties.
If you refuse to pay the duties to release your order, the order will subsequently be returned back to the Crawler CZ s.r.o. warehouse and refunded. A shipping & handling fee may be deducted from your refund.
By law, Crawler CZ s.r.o. is required to state the correct amount paid for any outgoing international package. Any requests to change this information will be denied.
I can’t track my order:
Once you’ve received your shipping confirmation, your tracking details can take up to 48 hours to update. If your tracking details have not updated after 48 hours from the moment it was dispatched, please contact us at email@example.com
4. PROMOTIONS / OFFERS
4.1 DISCOUNT CODES
Only one discount code can be used per order.
Crawler CZ s.r.o. reserves the right to refuse or cancel the use of a discount code without any further discussion.
Usage of discount codes are subject to stock availability.
4.2 PROMOTIONAL OFFERS
Promotions may vary across stores
5. INTELLECTUAL PROPERTY RIGHTS
Crawler CZ s.r.o. owns all intellectual property rights in the website and in the material published on it. These works are protected by copyright laws worldwide.
Permission is granted to temporarily download one copy of the materials (information or software) on Crawler shop website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials, use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Crawler shop website; remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or "mirror" the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Crawler CZ s.r.o. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
Crawler CZ s.r.o., Boženy Němcové 176, 538 51 Chrast, Czech Republic
Company no: 06181490
VAT Number: CZ06181490
WHAT INFORMATION WE COLLECT
WE DO NOT STORE CREDIT CARD DETAILS NOR DO WE SHARE CUSTOMER DETAILS WITH ANY 3RD PARTIES
The information we collect via this website may include:
1.Any personal details you type in and submit, such as name, address, email address, etc.
2.Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site. A cookie is a small amount of data which we send to your computer. The data is then stored on your browser or hard disk. Most web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the Help facility provided with your browser. If you disable cookies, you will not be able to receive personalised facilities and your progress to check out may take longer. The cookies store information only for as long as you are viewing the website.
3.Your IP address (this is your computer’s individual identification number) which is automatically logged by our web server. This is used to note your interest in our website.
4.Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
WHAT WE DO WITH YOUR INFORMATION
The details we collect will be used:-
1.To process your order, to maintain guarantee records and to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
2.To carry out security checks (this may involve passing your details to credit reference agencies, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions);
3.To comply with legal requirements
We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our emails for us.
We would also like to inform you of various promotions, goods and services that may be of interest to you. You may be contacted by post, email, or such other means as we regard as appropriate, including new technology. If you wish to receive these communications, please tick the "Yes" box when entering your personal details. You may unsubscribe at a later date, if you wish - see "Your rights" section below.
1.You can ask us to update your personal information by emailing precise details of your request to us. Please ensure you type "update" in the subject line of your email.
2.You can ask us not to send you future marketing communications. To do this, simply email us. Type "No Marketing" in the subject line and then the following in the main text:-
your postal address, including postcode, your email address
We will then suppress your data from all direct marketing, although we will still keep it for processing your order and fulfilling customer service and after sale obligations.
Alternatively, you can post your request to the address in (3) below.
3.You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address:
Crawler CZ s.r.o., Boženy Němcové 176, 538 51 Chrast, Czech Republic
It holds the day 1.1.2018